Frequently asked questions

Please check this FAQ first before contacting us.

Frequently Asked Questions (FAQ) — PCS Tech World

1. What types of products do you sell?

We sell a wide range of computer products including desktops, laptops, components, peripherals, accessories, networking devices, and more.

2. How can I place an order?

Simply browse our products, add items to your cart, and complete the checkout process. For assistance, you can contact us any time.

3. Do you offer warranty on products?

Yes, all products come with a manufacturer warranty. Warranty duration and terms vary by product brand.

4. How can I track my order?

After your order is shipped, you will receive a tracking link on your registered email or phone number.

5. What payment methods do you accept?

We accept all major payment methods including UPI, credit/debit cards, net banking, and wallet payments.

6. How long does delivery take?

Delivery typically takes 3–7 business days depending on your location and product availability.

7. Do you offer same-day delivery?

Currently, same-day delivery is available only in selected locations. Contact us to check availability for your area.

8. Can I cancel my order?

Yes, you can cancel your order before it is shipped. Once shipped, cancellation is not possible, but you may request a return after delivery.

9. What if I receive a damaged or defective product?

If you receive a damaged or defective item, contact us within 48 hours for a replacement or refund under our Return Policy.

10. How do returns work?

You can request a return within 7 days of delivery. The item must be in original condition with all accessories and packaging.

11. How can I contact customer support?

You can reach us at:
📧 pcstechworld@gmail.com
📞 +91 62870 10789